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Warranty

Spekkies warrants all sunglasses to be free from all manufacturer defects in material and workmanship for one year from the date of purchase. However, Spekkies will not cover damage due to normal wear and tear, which includes scratched, pitted, or broken lenses and/or frames within this one year period. This warranty does not apply to loss, theft, or accidental breakage.

Each eyewear we trade is certified with International Warranty.

Due to the nature of lamination (regardless of manufacturer) all polarized lenses will possibly lose their effectiveness over time. This is NOT a manufacturer's defect. Polarized lenses do have a specific life span determined by care and environment.

 

How to send your sunglasses in for warranty

Upon identification of the defect, please fill up the warranty form. Upon submitting your warranty form, you will receive a confirmation email. Upon receipt of the confirmation email, please contact us at

info@spekkies.net

or

+65 66836936

 

Please advise us of pick up location and a 4 hr time window (from Monday - Friday 0900H - 1700H) during which we can arrange the pick up of your defective purchase. Once we receive your sunglass, we will evaluate it to determine whether or not it falls under warranty. If it is under warranty, we will repair the sunglasses and ship them back to you at no additional charge.

However, if your repair does not fall under warranty, Spekkies will contact you and let you know what the repair charges are. At that time you may make the necessary payment through these alternative payment methods;

 

1. Internet Bank Transfer
     - Please make payment to DBS Current 006 - 9 - 017139


2. Telegraphic Transfer
      - Please make payment [for telegraphic transfers, please transfer an additional $10 (telegraphic charges)] to;
        Bank Code : 7171
        Branch Code : 006
        Account Name : DBS Current
        Account No. : 006 - 9 - 017139
        Swift Code : DBSSSSGSG
        Address : No. 6 Shenton Way, DBS Building, Singapore(068809)

Once you have made the payment, please email us immediately so that we may verify the transaction.

Our turn-around time is normally 10 - 13 business days after receiving your defective product.

Spekkies's policy requires all repairs to be completed in house, so we are unable to send you parts for customer performed repair.